Support
Get help with LoneWatch.
For immediate danger, follow your organisation's emergency procedure and contact emergency services. Do not rely on website support for an active emergency.
Product support
App access, session behaviour, responder workflow or general support.
support@lonewatch.appEnterprise onboarding
Microsoft Entra, organisation setup, Teams workflows and pilot planning.
hello@lonewatch.appBefore contacting support
- Record whether the problem happened in Worker or Responder mode.
- Note the approximate local time of the event.
- Do not email access tokens, APNs keys, Teams webhook URLs, passwords or other secrets.
- If an incident is active and the app cannot communicate, follow your organisation's alternate communication and emergency procedure.